Parents have told us that the letters they receive from SENDSARS contain too much legal jargon and can be difficult to understand. We met with council officers to review them and make them more parent-friendly.
They are now much shorter and simpler. Additional information about things like processes, timescales and legal rights is no longer included in the letters themselves, but provided through factsheets which are enclosed with each letter.
SENDSARS (SEN Statutory Assessment Advice and Review Service) is the department in the council that deals with Education Health and Care Plans and specialist placements.